Information architect / taxonomist / UX researcher-designer based in Greater Los Angeles, California

IA, information person, Seattleite.

Content designer for public sector, Glasgow based, coffee addict

Senior Content Designer at TPXimpact. Working with Royal Borough or Greenwich.

Co-founder of Mule Design. Author of Conversational Design and Just Enough Research, now publishing by Mule Books.

Designer • Co-founder of @eightshapes • Author of 3 books on UX • http://bit.ly/danbooks • Board gamer • Family cook

Founder of the innovation consulting firm Strategyn, pioneer of Jobs-to-be-Done Theory, creator of Outcome-Driven Innovation.

Designing business, and the business of design. www.eleganthack.com